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What is the process for confirming a disability-related need?

OurPetPolicy is committed to protecting your privacy and ensuring compliance with HIPAA regulations.

Confirming a disability-related need is standard practice for accommodation requests in housing, educational institutions, the workplace, and other disability benefits.


To confirm a disability-related need, your health practitioner may require you to complete a Release of Information (ROI) form before they communicate with us regarding the verification of your reasonable accommodation request. Again, this ROI is needed only to confirm the existence of a disability, not to request information about the specifics of the disability. It is generally a good idea to inform your health professional in advance that we will be reaching out on your behalf to verify your disability-related need for an assistance animal.


This proactive communication helps streamline the verification process and ensures that your reasonable accommodation request is handled efficiently. 

For any further questions or assistance, please contact our support team.